YOUR CHALLENGE

Digital briefs for new technology involve multiple stakeholders and have a significant effect on the ways of working of an organisation. Investing time at the early stage of this process can ensure that digital projects deliver the outcomes your organisation needs and result in technology tools that your colleagues and partners understand, use and find useful.

STAKEHOLDER ENGAGEMENT

• Working with you to identify the people whose way of working will be affected by any new technology you introduce

• Doing pre-emptive work to identify barriers that might prevent this group from supporting the implementation of new technology

• Working with you to take key stakeholders along the journey by identifying their concerns and potential bottlenecks

SCOPING: NEEDS ANALYSIS

• Identifying existing workflows that happen offline or digitally using various systems

• Quantifying the inefficiency of these incumbent systems and processes

• Clarifying the role that new technology can play in streamlining workflows

SCOPING: FOCUS GROUPS

• Planning the focus group:

  • Identifying the points we need further insight on

  • Designing questions and exercises that provide the insight required

• Organising and Running focus groups

• Writing up results of focus group

FINALISING THE BRIEF

• Clearly defining the role that technology has to play within the ecosystem

• Creating initial concepts (early stage wireframes) for how the technology could work