The Seven Steps To Impact Measurement

Take advantage of our step by step process that equips you to guide your team through deciding what you need to measure, when, how and why

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The Building Blocks of Measurement

Data comes in all shapes and sizes. We work with you to capture what you need, in a format you can store, present and analyse with minimal effort

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yes or no

Collect binary data where the only two options are yes or no

qualitative scales

Create your own qualitative scales or use industry-tested scales such as the Likert Scale

numerical

Collect numbers that relate to individuals, e.g. height, weight, income. Assign units to values as necessary

 

Introducing the Change Process

We use the Change Process to identify a logical set of metrics that show you your progress towards the change you are creating

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The Impact Maturity Curve

Good measurement doesn’t happen overnight. We understand the journey that organisations go on to become adept at measuring, monitoring and evaluating

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Explore Our Thinking

Our articles explore the intersection between data, behaviour and decision-making

Blog
Why Survey Responses Dip During Programmes (And Why That’s Okay)
Why Survey Responses Dip During Programmes (And Why That’s Okay)

Survey responses often fluctuate during programmes, with some scores dipping mid-way. These changes aren’t necessarily a sign of failure but rather reflect natural shifts in self-perception, emotional growth, or external challenges. Understanding why these dips happen and how to design surveys to capture real progress can help you interpret the data more effectively and support participants on their journey.

Coaching versus Criticism
Coaching versus Criticism

Results data can be used destructively or constructively. To provide insights or to shift blame. To identify where to improve or to complain about the status quo. How are you using your results data?

Ending Every Issue Faster
Ending Every Issue Faster

Is the role of the charity sector to help people get through problems or end the existence of those problems altogether? If it is the latter, do we have what we need to achieve that?

Closing the feedback loop
Closing the feedback loop

Annabel Dickson reflects on 10 years of closing the feedback loop between charities and donors

Playful Sophistication: a fresh approach to nonprofit impact measurement
Playful Sophistication: a fresh approach to nonprofit impact measurement

Impact Measurement doesn’t have to be boring. Find out how Makerble has made it easy and accessible