Impact Measurement that makes sense

When organisations understand their impact, they gain the insight to improve their programmes and increase the difference they make to people’s lives


Our Approach

We have guided several organisations through the impact measurement process for their organisation as a whole and for specific programmes.

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We start by identifying where you are on your Impact Maturity journey so that we can tailor our work with you to complement your existing approach to impact measurement. We have worked with organisations that are starting out on the impact journey as well as those which already have established systems in place.

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We recognise that your staff and volunteers probably have more expertise and insight than they realise. Through a mix of research methods - which usually begin with a workshop - we identify each of your beneficiary or stakeholder groups. Then we go through a process of discovering the expected and unexpected outcomes you are achieving for them.

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Our Methods

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Theory of Change

Your Theory of Change is a way to think through and visualise your impact strategy. We can create a Theory of Change for your organisation and for each programme you run

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We identify the expected and unexpected outcomes of your work through interviews, focus groups, surveys, data analysis, literature reviews and desk research

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Our technology platform enables you extract data from the existing databases you use so you finally have one central place to store, analyse and report on your impact data

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The Makerble Difference

We work with you to make Impact Measurement something that your organisation is excited about rather than something which feels like a chore.

We support you to communicate the positive effects of impact measurement and cultivate a culture of learning and iteration, rather than one of mundane measurement.

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Overcoming the challenges of impact measurement

We have worked with several organisations to address the common challenges which arise when you seek to measure your impact.

  • Causality and Attribution: to what extent can we claim to have been responsible for achieving a particular impact?

  • Performance against Benchmark: To what extent do we need to distinguish between the outcomes we have achieved versus what would have happened anyway?

  • Distance Travelled: is it necessary for us to conduct a before and after survey with every beneficiary, service user and stakeholder? Is it always appropriate to capture this information and how can we capture it in a way that does not interfere with

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Client Testimonials

Our Team

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Matt Kepple worked in consulting, market research and advertising before a stint in the nonprofit and social enterprise sector. He is good at helping teams move between the operational details and the big picture.

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Annabel Dickson has worked across a range of charitable causes from homelessness to climate change. Her wealth of experience with major donors enables her to view impact through the lens of strategic philanthropy.

Our Case Studies