A West London charity was struggling with recruitment and retention on a £250,000 programme funded by the European Social Fund which was designed to get young people who had dropped out of school, back into education, employment or training.
Thoughts, Thinking
Survey responses often fluctuate during programmes, with some scores dipping mid-way. These changes aren’t necessarily a sign of failure but rather reflect natural shifts in self-perception, emotional growth, or external challenges. Understanding why these dips happen and how to design surveys to capture real progress can help you interpret the data more effectively and support participants on their journey.
Case Study
Family Links (recently renamed The Centre for Emotional Health) design parenting courses, CPD training sessions and educational resources that empower people to be better parents and understand their own emotional health. Makerble enables the collection of real-time feedback from course participants; giving facilitators the insights to shape sessions being delivered the very next day.
Case Study
Diversity Study Group (DSG) is the industry leading provider of diversity, equality and inclusion services within the global maritime and shipping sector. Find out how they use Makerble to deploy surveys across shipping companies and enable HR professionals to analyse anonymised results.
School of Impact
Find out why relying solely on anecdotes and gut instincts can be tempting but ultimately insufficient when it comes to measuring your impact.
