Survey responses often fluctuate during programmes, with some scores dipping mid-way. These changes aren’t necessarily a sign of failure but rather reflect natural shifts in self-perception, emotional growth, or external challenges. Understanding why these dips happen and how to design surveys to capture real progress can help you interpret the data more effectively and support participants on their journey.

Find out why relying solely on anecdotes and gut instincts can be tempting but ultimately insufficient when it comes to measuring your impact.

Find out why nonprofits are moving away from using several standalone systems to manage each part of their service delivery and are instead embracing single platforms that bring all of their beneficiary information together,

Understand the difference between outcomes and indicators.

Find out why charitable organisations are using Distance Travelled to measure their impact, prove the difference they make and report to funders.

Find out how to organise your MERL data collection tools so that you stay on top of the indicators and surveys being used across your projects

Why do so many programmes that have good engagement, still fail to achieve the outcomes and long-term impact they intended to? In this article Makerble CEO Matt Kepple sets out the case for including Readiness Indicators in your measurement mix.

This guide walks you through how to measure the impact of your programmes. Filled with useful prompts and helpful suggestions, it will give you what you need to make progress on your journey towards better monitoring and evaluation.

It’s not a stupid question….

How to prep your team to move to a new database.

This guide uses the example of a Marital Relationships service to walk through the nine levels on the Impact Robustness Scale

Results data can be used destructively or constructively. To provide insights or to shift blame. To identify where to improve or to complain about the status quo. How are you using your results data?

Is the role of the charity sector to help people get through problems or end the existence of those problems altogether? If it is the latter, do we have what we need to achieve that?

This step-by-step guide walks you through the process of how to measure your programme’s impact using Makerble

Annabel Dickson reflects on 10 years of closing the feedback loop between charities and donors

If you don’t have any systems in place when it comes to impact measurement, all hope is not lost. Find out how Makerble can take you on a three step process to put better tracking systems in place without rocking the boat of your organisation.

Where is our Wikipedia for social change? Where is our aggregated expertise based on each of our interactions with beneficiaries and stakeholders. Where is our library of lessons learned, our repository of best practice, our online store of successes, our shared folder of failures?

A practical way to think about the difference you make in the world

Impact Measurement doesn’t have to be boring. Find out how Makerble has made it easy and accessible