WELCOME TO THE IMPACT GUIDE
There are many ways to measure your impact. Here are some methods you can use to get started.
Anecdotes are important.
Don’t undervalue the little things you hear about the difference your service makes to the people that benefit from it.
Discover your outcomes.
It’s easy to get confused between outcomes and outputs. Put simply, an outcome is a way of describing the difference you make to someone’s life. They are easier to identify and measure than you might think.
Make the most of your surveys.
Your surveys don’t need to be complicated. Used correctly they can prove the difference that your programmes have made to people over time.