Thinking

Why Survey Responses Dip During Programmes (And Why That’s Okay)

Why Survey Responses Dip During Programmes (And Why That’s Okay)

Survey responses often fluctuate during programmes, with some scores dipping mid-way. These changes aren’t necessarily a sign of failure but rather reflect natural shifts in self-perception, emotional growth, or external challenges. Understanding why these dips happen and how to design surveys to capture real progress can help you interpret the data more effectively and support participants on their journey.

Why we need the voluntary sector's collective expertise

Why we need the voluntary sector's collective expertise

Where is our Wikipedia for social change? Where is our aggregated expertise based on each of our interactions with beneficiaries and stakeholders. Where is our library of lessons learned, our repository of best practice, our online store of successes, our shared folder of failures?