Thoughts

Why Survey Responses Dip During Programmes (And Why That’s Okay)

Why Survey Responses Dip During Programmes (And Why That’s Okay)

Survey responses often fluctuate during programmes, with some scores dipping mid-way. These changes aren’t necessarily a sign of failure but rather reflect natural shifts in self-perception, emotional growth, or external challenges. Understanding why these dips happen and how to design surveys to capture real progress can help you interpret the data more effectively and support participants on their journey.

Coaching versus Criticism

Coaching versus Criticism

Results data can be used destructively or constructively. To provide insights or to shift blame. To identify where to improve or to complain about the status quo. How are you using your results data?